Physical Refund and Exchange Policy
Physical Return Policy for www.nickrossi-ny.com
Last Updated: 7/21/2024
1. Introduction
Thank you for shopping at www.nickrossi-ny.com. We are committed to providing high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we are here to help.
2. Return Eligibility
To be eligible for a return, your item must meet the following criteria:
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- The item must be returned within 7 days from the date of purchase, unless purchased during an extended return holiday period.
3. Non-Returnable Items
Certain types of items cannot be returned or exchanged, including but not limited to:
- Gift cards
- Downloadable software products
- Custom or personalized items
- Perishable goods such as food, flowers, or magazines
- Items marked as final sale or non-returnable at the time of purchase
4. Return Process
To initiate a return, please follow these steps:
1. Contact us at contact@hausofharleen.com with your order number and details about the product you wish to return.
2. We will provide you with a Return Merchandise Authorization (RMA) number and the return shipping address.
3. Pack the item securely in its original packaging and include the RMA number inside the package.
4. Ship the package to the return address provided.
5. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note:
- Refunds may take up to 30 days to process, depending on your payment provider.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Refund payment will be issued once the item has been returned in a condition complying with these guidelines. If the garment, item, etc., does not meet the guidelines listed, you are subject to no refund and no exchange.
6. Exchanges
If you need to exchange an item for a different size, color, or style, please contact us at contact@hausofharleen.com. We will guide you through the exchange process. Please note that exchanges are subject to product availability and that some items cannot be exchanged.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contact@hausofharleen.com with details and photos of the damage or defect. We will arrange for a replacement or refund at no additional cost to you.
8. Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable, except in cases where the item is damaged or defective.
9. Contact Us
If you have any questions about our Return Policy, please contact us at:
Nick Rossi
Email: contact@hausofharleen.com
Phone: (212) 347-3734
Thank you for shopping at www.nickrossi-ny.com. We appreciate your business and are committed to ensuring your satisfaction.
Digital Refund and Exchange Policy
Digital Return Policy for www.nickrossi-ny.com
Last Updated: 7/21/2024
Digital Product Policy for www.nickrossi-ny.com
Last Updated: July 20, 2024
1. Introduction
Welcome to www.nickrossi-ny.com. This Digital Product Policy ("Policy") governs the purchase and use of digital products available on our website. By purchasing or using our digital products, you agree to comply with and be bound by this Policy.
2. Digital Products
- Definition: Digital products include downloadable software, digital media, and other electronic content that is delivered electronically to you.
-Availability: Digital products are available for purchase and download through our website. We make every effort to ensure the availability and accuracy of our digital products.
3. Purchase and Delivery
- Order Confirmation: Upon successful purchase of a digital product, you will receive an order confirmation via email. The confirmation will include instructions for accessing and downloading the digital product.
- Access and Download: You are responsible for ensuring that your device meets the technical requirements for accessing and using the digital product. We provide download links and instructions, but we are not responsible for issues related to your device or internet connection.
4. Licensing and Usage
- License Grant: Upon purchase, you are granted a non-exclusive, non-transferable license to use the digital product for personal use only. You may not sublicense, sell, distribute, or otherwise transfer the digital product to third parties.
- Restrictions: You may not modify, reverse engineer, decompile, or disassemble the digital product. You may not use the digital product for any unlawful or commercial purposes.
5. Refunds and Exchanges
- No Refunds: Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges once a digital product has been delivered or downloaded.
- Technical Issues: If you experience technical issues with a digital product, please contact us at contact@hausofharleen.com. We will make reasonable efforts to assist you, but refunds will not be issued.
6. Intellectual Property
- Ownership: All digital products are the property of Nick Rossi or its licensors and are protected by copyright and intellectual property laws.
- **Use of Content**: You may not reproduce, distribute, modify, or create derivative works of our digital products without our express written permission.
7. Security and Access
- Security*: We take reasonable measures to protect the security of our digital products. However, we cannot guarantee that our digital products will be free from viruses or other harmful components.
- Access: You are responsible for maintaining the confidentiality of any account credentials or access information associated with your purchase of digital products.
8. Limitation of Liability
- Disclaimer: Our digital products are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties to the fullest extent permitted by law.
- **Limitation of Liability**: In no event will Nick Rossi be liable for any indirect, incidental, special, or consequential damages arising from your use of digital products.
9. Governing Law
This Policy is governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
10. Contact Information
If you have any questions about this Digital Product Policy, please contact us at:
Nick Rossi
Email: contact@hausofharleen.com
Phone: (212) 347-3734
Thank you for purchasing from www.nickrossi-ny.com. We appreciate your business and are committed to providing you with high-quality digital products.
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